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Why shortcut [print screen] key does not always work?

  • This must be because you run your application with elevated privileges (with admin rights) (the UAC must have displayed a popup at startup).

  • For security reasons, Screenpresso can handle shortcuts from Windows running with elevated privileges only when it is installed in Program Files folder.

  • To fix this, you should install Screenpresso in Program Files folder which is not the default behavior:

    • Uninstall Screenpresso
    • Run again Screenpresso: Right click Screenpresso.exe and select Run as administrator
    • Click on the INSTALL on this computer button while holding the Control key or click on the sub-menu Install for all users:

    Screenshot of Screenpresso install window